Vodafone business logo featuring a stylized black and white circle and the text 'vodafone business'.

Vodafone Business
Customer Advisory Board
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Ignite potential. Ignite innovation. Shape tomorrow.

Customer Advisory Board 2025/2026.

An exclusive community of visionary business leaders and innovators where opportunities for collaboration
and partnership can be seized, projects and best practices can be shared to spark innovation.

A Community to Drive Innovation

In a world of constant change, we are not just adapting - we are leading. This forum is about harnessing the power of ideas,
experience and determination, and turning challenges into opportunities for growth.

Change

Welcome to the new and never normal. How do we transform mindsets, reimagine business models and change through innovation?

 


Explore

There’s no such thing as risk-free innovation. How can we discover and unlock new opportunities through new products and new markets?


Trust

We live in an era marked by information and disinformation. How can we strengthen our relationships with customers and partners to achieve their trust. 


Customer Advisory Board Members

Grace Anderson
Global VP GenAI & Digital Adoption,
Sodexo

Anna Emese Fulop
VP Global Infrastructure Services,
Schneider Electric

Giovanni Lanfranchi
CEO,
ZEEKR Technology Europe

Alex Bedier
Global CIO,
Dentsu

Charlotte de Gastines
VP Strategy, Innovation & Planning,
Coca-Cola Europacific Partners

Ricardo Madeira
Global CIO,
SIBS 

Sandipan Chakraborty
VP/ Sr. director, AI Platform and Services,
Maersk

Thierry Grima
Chief Data & Analytics Officer,  
OPmobility

Gideon Kay
CTO North and Southern Europe,
Deloitte

Achraf Seddik
Chief Data Scientist,
Credit Agricole

Gess Wong
CTO,
Cosco (PCT)

Ralf Huebenthal
Global head of IT platforms,
Nestlé

Venkatesh Chanemouganananda
Senior Director, IT Business Systems, EMEA,
Ralph Lauren 

Portrait of a young man wearing glasses in a suit with a lanyard against a white background.

Marco Balestra
VP Infrastructure & IT Service Management Express Europe,
DHL Express

Marika Auramo
CEO,
Vodafone Business 

Ignacio Garcia
CTO & Global Director AI,
Vodafone Business

Fánan Henriques
Chief Product & International Business Officer,
Vodafone Business 

David Joosten
Director,
Vodafone Business International

Alessandro Canzian
Head of Go-to-Market & International Enterprise Marketing,
Vodafone Business  

Customer Advisory Board Next Session

We are excited to continue this journey together at the next event on 28th - 29th January 2026.

Location: London.

Innovation and growth on a resilient infrastructure

Enabling secure innovation through a foundation of interconnected technology components that are reliable, secure, transparent, resilient to failures and threats. Key aspects include ensuring data accuracy and availability, protecting against cyberattacks and unauthorized access, implementing open and verifiable standards, and incorporating mechanisms for continuous monitoring and self-healing.

Agenda

Wednesday, 28 Jan 2026

Evening

Thursday, 29 Jan 2026

Morning

  • Emma Smith - Global Cyber Security, Data & Analytics, IT Architecture & Tech Strategy Director, Vodafone

    Focus: How we protect Vodafone networks, products, services and customers and leverage our scale and capability to enable trust in a challenging cyber threat landscape

  • Item description
  • Jamie Woodruff - Ethical Hacker and Cyber Security Specialist

    Focus: A cybersecurity expert’s perspective on real-world threats, human behaviour, and the critical factors leaders must consider reducing risk across global organisations

  • Item description

Afternoon

  • Moderated by Alessandro Canzian, Head of Group Go to Market and International Enterprise Marketing, Vodafone Business

    Table 1: Balancing innovation speed with security and compliance

    Table 2: Where to invest: Tech vs People

    Outcome: each group presents 3 key recommendations

  • Led by Fanan Henriques, Chief Product and International Business Officer, Vodafone Business

    Focus: Network security as a strategic priority

  • Summary of insights from panel + breakouts

Download our Cyber Security Factsheet

Two-page Vodafone cybersecurity factsheet with the left page titled 'Introduction' and the right page titled 'Strategy'. The left page contains sections, highlights, and icons for online resources. The right page features a circular diagram labeled 'Security & Privacy by design' and paragraphs outlining the company's cybersecurity strategy, pillars, and industry collaborations.
Red conference program cover for Vodafone Business, titled "Session One: AI: Leading Change, Exploring Profitable Innovation, Establishing Trust," with a tagline "Ignite potential. Ignite innovation. Shape tomorrow." The cover features a layered, topographic design and the Vodafone Business logo.

AI: Leading Change, Exploring Profitable Innovation, Establishing Trust

June session: Debriefing paper

Red booklet titled 'Vodafone Business Customer Advisory Board Virtual Meeting September 25' with white text 'Session Two AI: From experiment to strategic capability to measurable business outcome' and 'Debriefing Paper.' Other pages of the booklet are partially visible behind, with text and images.

AI: From experiment to strategic capability

September session: Debriefing paper

The phrase "Let's Talk" repeated four times in white outlined letters on a black background.

Reach out to our team